VMware® Skyline™ Collector is a VMware® virtual appliance that collects diagnostic data about your VMware® vSphere® and VMware® NSX® environments that enhances the product supportability through VMware’s Global Services Support delivery.

Use of the Skyline Collector requires registration with VMware.

The registration functions include:

  • Customer Experience Improvement Program (CEIP) - Enhanced Support

  • To keep your data safe, registration function uses Secure, private, and transparent approach.

  • Authentication with VMware’s My VMware Customer Portal.

  • To register the Skyline Collector securely authenticate your My VMware customer account.

  • Customer Entitlement Account validation.

  • Enable an improved support experience for Production Support and Premier Services customers.