This section describes how to install the Client Integration plug-in.


If you are using Microsoft Internet Explorer, disable Protected Mode.

The Client Integration Plug-in provides access to a virtual machine’s console in the vSphere Web Client and provides access to other vSphere infrastructure features. The Client Integration Plug-in also let you deploy Virtual Appliances and log in to the vSphere Web Client by using Windows session credentials.

You use the Client Integration Plug-in to deploy OVF or OVA templates and transfer files with the datastore browser. You can also use the Client Integration Plug-in to connect virtual devices that reside on a client computer to a virtual machine.

Install the Client Integration Plug-in only once to enable all the functionality the plug-in delivers. You must close the Web browser before installing the plug-in.

If you install the Client Integration Plug-in from an Internet Explorer browser, you must first disable the Protected mode and enable pop-up windows on your Web browser. Internet Explorer identifies the Client Integration Plug-in as being on the Internet instead of on the local intranet. In such cases, the plug-in is not installed correctly because Protected Mode is enabled for the Internet.

For information about supported browsers and operating systems, see the vSphere Installation and Setup documentation.


  1. In the vSphere Web Client, navigate to the link to download the Client Integration Plug-in.

    Table : Client Integration Plug-in



    vSphere Web Client login page

    • Open a Web browser and type the URL for the vSphere Web Client.

    • At the bottom of the vSphere Web Client login page, click Download Client Integration Plug-in.


      If the Client Integration Plug-In is already installed on your system, you will not see the link to download the plug-in. If you uninstall the Client Integration Plug-In, the link to download it displays on the vSphere Web Client login page.

    OVF deployment wizard

    • Select a host in the inventory.

    • Select Actions and navigate to Deploy OVF Template.

    • Click Download Client Integration Plug-In.

  2. If the browser blocks the installation either by issuing certificate errors or by running a pop-up blocker, follow the Help instructions for your browser to resolve the problem.

    If you are using Google Chrome and having issues with the Client Integration Plug-in, see Knowledge Base Article 2130672.