The Log Transfer Requests page displays log transfer requests initiated by a VMware Global Support Services (GSS) Technical Support Engineer (TSE).

A log transfer request is always associated with an open Support Request and the name of the VMware Technical Support Engineer (TSE) who requested the log transfer is displayed.

To approve the log transfer request, click Approve. After the log transfer is approved, the Skyline Collector begins the process of generating the support log bundle, retrieving it, and transferring it to VMware.

To deny the log transfer requests, click Deny. If denied, a log bundle is neither created nor transferred to VMware.