VMware Smart Assurance Report Manager (Report Manager), which includes a Structured Query Language (SQL) Data Interface, extracts notifications from Service Assurance, passes them to an Open Database Connectivity (ODBC) driver, and stores the notification information in a relational database. The database uses a special database schema designed for VMware Smart Assurance notifications.

Notification information can then be extracted from the database and imported into Crystal Enterprise Reports or some other user-selected report application.

The Report Manager includes predefined report files (in Crystal format) that can be used to display or print a wide variety of operational, management, and business impact reports.