Purpose

The Service Assurance Manager (Service Assurance) solution automatically correlates topology and event data from multiple VMware Smart Assurance managed domains to diagnose root-cause problems and (with Business Impact Manager) the impact that those problems have on business-critical processes and services. VMware Smart Assurance managed domains can include IP networks, systems, routing protocols, ATM/Frame Relay, applications, and business entities. Service Assurance Manager enables operations personnel to effectively prioritize their time and resources to maintain and sustain the business-critical processes and services.

VMware Smart Assurance Service Assurance Manager Introduction provides high-level architectural and functional overviews of the VMware Smart Assurance Service Assurance Manager solution. It also provides several examples of implementation scenarios.