When uninstalling VMware Smart Assurance products from the same server, the product that was installed first must be uninstalled last. During the installation of the first product, the VMware Smart Assurance Service Database is created and the other products subsequently access it. Uninstalling the product installed first will also uninstall the Service Database which will disable the sm_service command for those products, prevent their proper operation and uninstallation.
You can determine what product software was installed first by perform this check:
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Use a text editor to open the ic-serviced script.
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For Linux, ic-serviced is located in the /etc/init.d directory
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For HP-UX, ic-serviced is located in the /sbin/init.d directory
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Find the value of the SMHOME variable.
The value of SMHOME indicates which product was installed first.
