To stop active VMware Smart Assurance programs (UNIX):

  1. Stop active VMware Smart Assurance services using the sm_service utility from BASEDIR/smarts/bin:

     # ./sm_service stop --all

  2. Determine if any VMware Smart Assurance services are still running by using the brcontrol utility from BASEDIR/smarts/bin:

     # ./brcontrol -b <host>:<port>
    Table 1. Next steps for detecting and stopping programs

    The Broker is on the

    And this displays

    Do this

    Same host

    “Error attaching to Broker” message

    The VMware Smart Assurance Broker is not running. Go to Step 4.

    List of servers registered with the Broker

    • The Broker or service daemon did not shut down.

    • If any servers are still running on the host, these did not shut down.

    Go to Step 3.

    Different host

    List of servers registered with the Broker

    • If any servers are still running on the host where you will install the VMware Smart Assurance software, these did not shut down. Go to Step 3.

  3. Stop any VMware Smart Assurance server that is still running. If the Broker is on the host, stop the local Broker:

    • To stop any server that is still running, use the dmquit utility from BASEDIR/smarts/bin:

        # ./dmquit --server=
                     <servername>
  # ./brquit --broker=localhost:
                     <port>

  4. Determine if any other VMware Smart Assurance processes are still running and shut the processes down:

    • Detect the processes using the following command:

        # ps -ef | grep sm_
                     
  # kill
                     <pid>