Verify that your NSX credentials are accepted for the NSX Manager by checking your log file.
Procedure
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Open the Server Manager log file in the opt/InCharge/ESM/smarts/local/logs directory.
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Locate the credential messages.
For example, the following messages indicate that the NSX credentials are accepted:
[March 10, 2019 3:35:58 PM EDT +084ms] t@1302337856 SM_ProtocolEngine-125 7924 IC Console – V10.0.0.0 DISC-*-CAL_FR-Credential_Util::addCredential : was called for credential: NSX-<IP_address> [March 10, 2019 3:35:58 PM EDT +387ms] t@1302337856 SM_ProtocolEngine-125 7924 IC Console – V10.0.0.0 DISC-*-CRT_CRED-Credential_Util::addCredential: Creating credential: NSX-<IP_address>