Verify the product status

You can determine the current state of the products that register with the Broker by typing the following command from the BASEDIR/smarts/bin directory:

         brcontrol
      

This command displays a list of VMware Smart Assurance Managers and adapters that are registered with the Broker, their states (RUNNING, DEAD, UNKNOWN), process IDs, port numbers, and the last time that their states changed.

Also check any log files for the products. Typically, these log files are in BASEDIR/smarts/local/logs.

Note:

More than one log file may be generated due to changes in the foundation code that supports internationalization. The VMware Smart Assurance System Administration Guide provides additional information on log files.

If only one log file per server is desired, use sm_edit to update the BASEDIR/smarts/local/conf/runcmd_env.sh file. To get a single log file, set the following environment variables:

export SM_LOCALE=en_US (or appropriate locale code)
export SM_ENCODING_OUTPUT=UTF-8