1. On the Combination Server m/c or Application Server m/c, create the ekey file by executing the following command:

    NCMBase/bin/cstdriver -lockbox ../data/lockb.clb -passphrase <Passphrase> -createKeyFile
  2. Copy the lockb.ekey file from the NCMBase/bin directory to the NCMBase/data directory.

  3. Change permissions to root:cst:

    chown root:cst lockb.ekey

  4. Restart vcmaster services.

    Linux : service vcmaster restart

  5. If the Device server or RA is deployed on different machines, then copy the lockb.ekey file to the respective machines under the NCM Base\data directory.

  6. Change permissions to root:cst (chown root:cst lockb.ekey)

  7. Restart vcmaster services on Device Server m/c and tomcat service on RA machine.

    On the Device Server:

    Linux: service vcmaster restart

    On the RA Server:

    Linux: service tomcat restart