This document provides installation, upgrade, migration, and uninstallation procedures for:

  • VMware Smart Assurance Service Assurance Manager
  • VMware Smart Assurance IP Manager
  • VMware Smart Assurance MPLS Management Suite
  • VMware Smart Assurance Application Connectivity Manager
  • VMware Smart Assurance Multicast Manager
  • VMware Smart Assurance Server Manager
  • VMware Smart Assurance Network Protocol Management Suite

    The VMware Smart Assurance Service Assurance Manager includes the following products:

  • Service Assurance Manager

    The Service Assurance Manager product includes the following components:

    • Global Manager
    • VMware Smart Assurance Broker
    • VMware Smart Assurance MBIM — Maintenance and Business Impact Manager Server
    • Generic notification adapters such as Log File, SNMP Trap, Script, and email
    • EMC Data Access API
      • Smarts Foundation EMC Data Access API (Smarts EDAA)
      • Alert EMC Data Access API (EDAA)
      • VMware Smart Assurance Data Web Applications (Tomcat)
      • VMware Smart Assurance Notification Exchange (Rabbit MQ)
      • VMware Smart Assurance Notification Cache (ElasticSearch)
        Note: Some components, such as Business Impact Manager, require licensing.
  • Global Console

    The Global Console product is the graphical interface for all VMware Smart Assurance products.

    Global Console functionality can also be deployed as a Web Console or a Business Dashboard.

  • Adapter Platform

    The SAM Adapter Platform product provides functionality to import and normalize topology and events from outside the VMware Smart Assurance domain.

  • Syslog Adapter

    The Syslog Adapter product reads and processes system log (Syslog) messages. It requires the SAM Adapter Platform.

  • Smarts Notification Module

    The Smarts Notification Module (NOTIF) augments VMware Smart Assurance solutions with event management features that are configured through a graphical user interface (the Smarts NOTIF Editor). Smarts NOTIF enables the user to easily optimize the flow of events and notifications sent through any VMware Smart Assurance system. Smarts NOTIF can be installed on either the SAM server or Adapter Platform server, or both. The internal event and notification processing features of the standard SAM Adapter Platform are replaced by Smarts NOTIF.

    Note:

    Smarts NOTIF functionality and architecture is discussed in the VMware Smart Assurance Notification Module User Guide.

  • Smarts Notification Module Cisco Syslog Processing Adapter

    The Smarts Notification Module Cisco Syslog Processing Adapter (referred to as the Smarts NOTIF Cisco Syslog Adapter) replaces the log file processing features of the standard Syslog Adapter. The Smarts NOTIF Cisco Syslog Adapter processes the log file information into useful notifications with or without the use of ASL scripts.

    Note:

    The VMware Smart Assurance Notification Module Cisco Syslog Processing Adapter Installation and User Guide provides additional information on this adapter.

  • SNMP Trap Adapter

    The SNMP Trap Adapter product reads SNMP traps and forwards traps to any VMware Smart Assurance application. It requires the SAM Adapter Platform.

  • XML Adapter

    The XML Adapter product imports and exports topology from any VMware Smart Assurance application.

    The VMware Smart Assurance IP Manager includes the following products:

  • IP Availability Manager
  • IP Performance Manager
  • IP Server Performance Manager
  • IP Availability Manager Extension for NAS

    The VMware Smart Assurance MPLS Management Suite includes the following products:

  • VMware Smart Assurance MPLS Manager is composed of three servers:
    • MPLS Topology Server
    • MPLS Monitoring Server
    • MPLS Analysis Server
  • MPLS VPN-Tagging Server

    The VMware Smart Assurance Network Protocol Management Suite includes the following products:

  • VMware Smart Assurance Network Protocol Manager for BGP
  • VMware Smart Assurance Network Protocol Manager for EIGRP
  • VMware Smart Assurance Network Protocol Manager for IS-IS
  • VMware Smart Assurance Network Protocol Manager for OSPF

    The VMware Smart Assurance Server Manager includes the Server Manager software.