A policy can be removed with enabled, disabled, or retired paths. When an escalation policy is deleted, all escalation paths within the policy are deleted. All currently scheduled escalations will be unscheduled, and the policy will be removed from the system and no longer process any notifications.

To delete an escalation policy:

  1. Select the policy name in the administration tree. The policy appears in the Escalation Policy Configuration panel.

  2. From the Escalation menu, select Policy > Delete. The Confirm Delete dialog box appears.

  3. Click Yes to confirm the policy deletion. The policy name is removed from the administration tree in the Administration Console.