The VMware Smart Assurance Service Assurance Manager includes the following products:

  • Service Assurance Manager (Global Manager), includes Business Impact Manager (BIM) and Failover System

  • Global Console

  • Business Dashboard

  • SAM Native Adapters:

    • Service Assurance Manager Notification Adapters (E-Mail Notifier Adapter, Script Notifier Adapter, SNMP Trap Notifier Adapter, Log File Notifier Adapter)

    • Adapter Platform (Adapter Platform server, Syslog Adapter, SNMP Trap Adapter, sm_ems command-line interface)

    • XML Adapter

    • VMware Smart Assurance Adapter for UIM/O