Once a fault has been accurately isolated, Service Assurance Manager can be configured to initiate automated responses to correct soft faults or to reroute services around failures. Because VMware Smart Assurance can separate root-cause problems from symptomatic events and false alarms, actions are only invoked when or where needed. With the VMware Smart Assurance topology models, corrective actions can be invoked against both the failed component or any impacted services.
Service Assurance Manager’s automated actions avoid service downtime and provide virtually immediate service restoration. They can also improve service by fixing problems before users become impacted.