The Business Services map and related classes are available for the Business Impact Manager.
Business Services maps display service subscribers (organizations, business units, lines of business (LOBs), departments, and customers), business processes, service offerings (for example, order capture, Router Services, Domain Name Service), software services (for example, InCharge services), redundancy groups, and related elements. The Business Services maps are available for infrastructure elements in the Topology tab and groups in the Groups tab.
The VMware Smart Assurance Business Impact Manager User Guide describes Business Services maps.