Ensure that the map background file meets the following requirements:
Required file format— Must be .gif format.Note:
The map background filename must be saved with the .gif extension. The .gif extension must be in lowercase. If the filename for your map background file is .GIF, save the file as .gif. To save the map background file with the .jpg extension, set the smarts.allowBGjpegs property to true. “Command syntax for the -D option” on page 151 provides additional information.
Image size — Must be no larger than 1500 pixels high or 2000 pixels wide.
Image file location — Store the graphic file in the BASEDIR/smarts/local/images/<background directory> where, <background directory> is the host where the Global Manager is running.