In order for VoIP Availability Manager to associate discovered VoIP topology with BIM service offerings, you need to set the EnableBIMIntegration parameter to TRUE in the voip.conf file located in the BASEDIR/smarts/conf/voip directory.

To configure Business Impact Manager, additional configuration tasks for the VoIP Availability Manager, IP Availability Manager, and Global Manager are described in “Configuring Business Impact Manager” on page 69.