Audience

This document is part of the VMware Smart Assurance VoIP Management Suite documentation set, and is intended for use by administrators and integrators who need to configure and maintain VMware Smart Assurance VoIP Availability Manager. Topics include editing control and configuration files, and configuring the VMware Smart Assurance IP Availability Manager, the VMware Smart Assurance Service Assurance Manager (Global Manager), and the VMware Smart Assurance Business Impact Manager to work with VoIP Availability Manager.

Readers of this document must have administrative privileges on the local host to perform the configurations presented in this document.

In addition, the following software must be installed:

• VMware Smart Assurance VoIP Availability Manager (VoIP Availability Manager), including one or more enablement packs and the optional VMware Smart Assurance VoIP Integration Pack for VoIP Performance Manager

• VMware Smart Assurance IP Availability Manager (IP Availability Manager)

• VMware Smart Assurance Service Assurance Manager (Global Manager)

• Optional, VMware Smart Assurance Business Impact Manager (Business Impact Manager)

• VMware Smart Assurance Global Console

  The VMware Smart Assurance VoIP Availability Manager Installation Guide, the VMware Smart Assurance Installation Guide for SAM, IP, ESM, MPLS, and NPM Managers, and the VMware Smart Assurance Installation Guide for SAM, IP, ESM, MPLS, and NPM Managers provide information about installing these products.

  The VoIP Performance Manager Integration Pack enables you to integrate an installed VMware Smart Assurance VoIP Performance Manager with VoIP Availability Manager. The VMware Smart Assurance VoIP Performance Manager Installation Guide provides information about installing VoIP Performance Manager.