VoIP Availability Manager manages the availability of VoIP infrastructure components in any of the following vendor-specific environments:
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Avaya
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Cisco
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Nortel
Through the installation of the following enablement packs, VoIP Availability Manager can manage any or all three vendor-specific environments simultaneously.
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VMware Smart Assurance Enablement Pack for Avaya (Avaya Enablement Pack)
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VMware Smart Assurance Enablement Pack for Cisco (Cisco Enablement Pack)
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VMware Smart Assurance Enablement Pack for Nortel (Nortel Enablement Pack)
Each enablement pack is responsible for discovering and monitoring the VoIP devices and call-processing applications that are specific to its VoIP infrastructure.