The Avaya Enablement Pack includes Avaya-specific probes that are activated when the VoIP Availability Manager starts. The probes analyze the unitary computer systems in the VoIP environment to determine if Avaya communications elements exist on them. In order for the probes to analyze the systems, all systems hosting Avaya services and cards must be specified in a seed file or discovered using IP Availability Manager's autodiscovery. When Avaya elements are discovered on a device, further analysis is performed to determine exactly which components are hosted on the given system. The Avaya-specific elements, such as applications and services, are then added to the VoIP Availability Manager’s topology.
The Avaya element classes that are discovered by the Avaya Enablement Pack are listed in “Avaya Enablement Pack object classes” on page 22.
The discovery of IP phones need to be enabled during configuration. By default, discovery for these devices is not enabled. To do so, specify the settings in the BASEDIR/smarts/conf/voip/voip.conf file, as described in the VMware Smart Assurance VoIP Availability Manager Configuration Guide.
VoIP Availability Manager discovery starts after VMware Smart Assurance IP Availability Manager completes its discovery cycle. IP Availability Manager uses a seed file to perform discovery. All systems hosting Avaya services and cards must be specified in the seed file used by IP Availability Manager. The VMware Smart Assurance VoIP Availability Manager Discovery Guide provides detailed information on discovery by the VoIP Availability Manager. The VMware Smart Assurance IP Management Suite Discovery Guide provides detailed information about creating seed files.
After discovery, the VoIP Availability Manager and Avaya Enablement Pack monitor the status of the Avaya VoIP environment as reported by the Avaya communications components. Events derived from traps and SNMP polling, are analyzed and generate symptoms. “Discovering Elements and Monitoring Events” on page 21 describes the events that may occur for each class.