Beginning with this release, the discovery probes available through the Cisco Enablement Pack use Simple Network Management Protocol (SNMP) and Simple Object Access Protocol (SOAP) to obtain the topology data from Cisco Call Managers. It is no longer necessary to define IP phone pools in the BASEDIR/smarts/conf/voip/cisco/phone-device-pool.conf file.

For Cisco Call Managers Version 5 and above, SOAP discovery probes are used to:

  • Locate the Cisco Call Manager that acts as a Publisher.

  • Discover IP phone groups, including related information such as MAC addresses, IP Addresses, directory numbers or extensions, and phone models.

  • Discover IP phones.

    For Cisco Call Managers Version 4, SOAP discovery probes are used to:

  • Locate the Cisco Call Manager that acts as the Publisher.

  • Discover IP phone groups, including related information such as user names, MAC addresses, IP Addresses, directory numbers or extensions, and phone models.

    For the SOAP discovery probes to establish communication with the call managers, you need to specify SOAP login credentials (user ID and encrypted password). Login credentials are not required for the SNMP discovery probes.

    To specify SOAP login credentials, use the Device Access tab in Polling and Thresholds Console. In the Global Console, select Configure > Domain Manager Administration Console > Polling and Thresholds to open the Polling and Thresholds Console for the attached VoIP Availability Manager. In the Device Access tab, expand the SOAP Access Configurations group, select the setting for the version of your call managers, and specify the login credentials.

    In the Device Access tab, you can:

  • Specify login credentials for the default settings.

  • Create login credentials per device or groups of devices.

    VMware Smart Assurance VoIP Availability Manager Configuration Guide describes default access device groups and default settings as well as the procedure for specifying login credentials.