Important:
The uninstall process reverts all files modified by the Device Services Support (DSr) Version 28.0 Hotfix 1 installation to their pre-installation state.
Only use these uninstall procedures if you are sure you want to uninstall Device Services Support (DSr) Version 28.0 Hotfix 1.
Note: In the examples in both the Install and Uninstall instructions,
[Product Directory] is used; however you must substitute [Product Directory]
with your actual installation directory path.
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For both Linux you can determine your product installation directory by examining /etc/voyence.conf, and looking for the text VOYENCE_HOME.
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For Windows, you can determine your product installation directory by accessing the Registry key at: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Voyence\Control\Configuration\VOYENCE_HOME. The following sections provide details regarding installing the hotfix in different environments: