Verify that your ScaleIO credentials are accepted by checking your log file.
Note:
You can also use the GUI to validate the ScaleIO credentials, in Configure ESM credentials window by selecting ScaleIO system and clicking Validate Selected Credentials.
Procedure
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Open the Server Manager log file in the opt/InCharge/ESM/smarts/local/logs directory.
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Locate the credential messages. For example, the following messages indicate the ScaleIO credentials are accepted:
[February 28, 2017 6:14:40 PM GMT+05:30 +726ms] t@68236 SM_ProtocolEngine-1 72064 IC Console - V9.5.0.0 DISC-*-CRT_CRED-Credential_Util::addCredential: Creating credential: SCALEIO-10.31.119.13