Troubleshooting Change Detail Report certificate errors in Firefox

A certificate error displays when connecting to the Change Detail Report from M&R in the SolutionPack for Network Configuration Manager.

The steps may vary slightly depending on your browser version.

Procedure

1. On the report that generates the This Connection is Untrusted error message, right-click and select This Frame > Open Frame in New Tab.
2. Click I understand the Risks.
3. Click Add Exception.
4. Click Confirm Security Exception.
5. Go back to the report, right-click and select This Frame > Reload Frame.
6. In the Smarts Network Configuration Manager authentication pane, log in to the NCM EMC Data Access API (EDAA) with the msa-user account credentials (defaults: msa-user/sysadmin).
   The report displays in the frame.