Procedure Verify the mashupengine.log under <MnR_Install_Dir>/Web-Servers/Tomcat/Default/logs. During operations continue to Step 3 , if following error appears: org.apache.http.auth.AuthenticationExeception: CAS Session has expired, need to renew the proxy ticket Restart the services on SAM servers, using the following commands: <SAM_BASE_DIR>/smarts/bin > ./sm_service stop --all <SAM_BASE_DIR>/smarts/bin > ./sm_service start --all Parent topic: Troubleshooting