Generally, products are distributed with a self-signed SSL certificate. If you receive an SSL certificate error or a blank pane when you are attempting to access content served by a data source, resolve the issue by doing one of the following procedures.
SSL certificate error examples provides a list of sample errors.
Temporary resolution
Accept the certificate exception temporarily: Troubleshooting an SSL certificate error: Accepting the exception.
Permanent resolution
Add an SSL certificate to your truststore to permanently prevent the exceptions from appearing.
| You can: | Perform: |
|---|---|
| Install the self-signed SSL certificate that is provided with the product using an Internet Explorer browser. | Installing a self-signed SSL certificate from an Internet Explorer browser |
| Install the self-signed SSL certificate that is provided with the product using a Chrome or Firefox browser. |
|
| Import an exported SSL certificate that you or another administrator prepared. | Importing an SSL certificate into your truststore |
If you need to prepare an SSL certificate to share with other users, use: Exporting an SSL certificate from an Internet Explorer browser.
