After an upgrade of older SAM software to version 9.3 or higher, you must register the SAM Notification Cache service and start it manually if you intend to use the SolutionPack for Smarts to view notifications from the M&R User Interface.

Register the SAM Notification Cache service

sm_service install --force  --unmanaged  --startmode=runonce '--name=ic-sam-server-pres' '--description=VMware Smart Assurance Service Assurance Manager Server (notification cache publishing)' '/opt/InCharge/SAM/smarts/bin/sm_server' '-n' 'INCHARGE-SA-PRES' '--config=ics' '--port=0' '--edaa=sam-presentation/2.0' '--bootstrap=bootstrap-amqp.conf' '--ignore-restore-errors' '--output'

sm_service show --cmdline ic-sam-server-pres

Start the SAM Notification Cache service

From the SAM/smarts/bin folder, issue the command, sm_service start ic-sam-server-pres

Check on status of running services

sm_service show
RUNNING ic-broker
RUNNING ic-sam-server-pres
NOT RUNNING ic-mbim-server
RUNNING smarts-tomcat
RUNNING smarts-rabbitmq
RUNNING smarts-elasticsearch
NOT RUNNING ic-sam-server

Smarts ElasticSearch service syntax for manual startup

smarts-elasticsearch
/opt/InCharge/SAM/smarts/bin/sm_service install --force 
--unmanaged --startmode=runonce 
--name=smarts-elasticsearch 
--description=”VMware Smart Assurance Notification Cache (ElasticSearch)” 
/opt/InCharge/SAM/smarts/bin/sm_elasticsearch 
--ignoreme

Smarts Notification Exchange (Rabbit MQ) service syntax for manual startup

/opt/InCharge/SAM/smarts/bin/sm_service install --force 
--unmanaged --startmode=runonce
--name=smarts-rabbitmq
--description=”VMware Smart Assurance Notification Exchange (Rabbit MQ)” 
/opt/InCharge/SAM/smarts/bin/sm_rabbitmq
--ignoreme

Smarts Data Web Applications (Tomcat) service syntax for manual startup

/opt/InCharge/SAM/smarts/bin/sm_service install --force --unmanaged --startmode=runonce 
--name=smarts-tomcat' 
--description=”VMware Smart Assurance Data Web Applications (Tomcat)”
/opt/InCharge/SAM/smarts/bin/sm_tomcat 
--ignoreme