After an upgrade of older SAM software to version 9.3 or higher, you must register the SAM Notification Cache service and start it manually if you intend to use the SolutionPack for Smarts to view notifications from the M&R User Interface.
Register the SAM Notification Cache service
sm_service install --force --unmanaged --startmode=runonce '--name=ic-sam-server-pres' '--description=VMware Smart Assurance Service Assurance Manager Server (notification cache publishing)' '/opt/InCharge/SAM/smarts/bin/sm_server' '-n' 'INCHARGE-SA-PRES' '--config=ics' '--port=0' '--edaa=sam-presentation/2.0' '--bootstrap=bootstrap-amqp.conf' '--ignore-restore-errors' '--output' sm_service show --cmdline ic-sam-server-pres
Start the SAM Notification Cache service
From the SAM/smarts/bin folder, issue the command, sm_service start ic-sam-server-pres
Check on status of running services
sm_service show RUNNING ic-broker RUNNING ic-sam-server-pres NOT RUNNING ic-mbim-server RUNNING smarts-tomcat RUNNING smarts-rabbitmq RUNNING smarts-elasticsearch NOT RUNNING ic-sam-server
Smarts ElasticSearch service syntax for manual startup
smarts-elasticsearch /opt/InCharge/SAM/smarts/bin/sm_service install --force --unmanaged --startmode=runonce --name=smarts-elasticsearch --description=”VMware Smart Assurance Notification Cache (ElasticSearch)” /opt/InCharge/SAM/smarts/bin/sm_elasticsearch --ignoreme
Smarts Notification Exchange (Rabbit MQ) service syntax for manual startup
/opt/InCharge/SAM/smarts/bin/sm_service install --force --unmanaged --startmode=runonce --name=smarts-rabbitmq --description=”VMware Smart Assurance Notification Exchange (Rabbit MQ)” /opt/InCharge/SAM/smarts/bin/sm_rabbitmq --ignoreme
Smarts Data Web Applications (Tomcat) service syntax for manual startup
/opt/InCharge/SAM/smarts/bin/sm_service install --force --unmanaged --startmode=runonce --name=smarts-tomcat' --description=”VMware Smart Assurance Data Web Applications (Tomcat)” /opt/InCharge/SAM/smarts/bin/sm_tomcat --ignoreme