Before installing the , perform these prerequisite tasks. What to read next Install Cygwin (Windows servers)This requires the Cynwin interface on Windows servers. Create CDR directory on the M&R collectorCreate the directory on the M&R collector that will receive the information from the CUCM. Configure CUCM access to CDR directoryComplete this procedure to configure the Cisco Call Manager device to FTP CDR and CMR data so that the can generate reports. Perform additional prerequisite configurations Perform these steps on all of the Cisco call managers and gateways that require polling. Parent topic: SolutionPack for Cisco Unified Communications Manager 3.1.0.1 Summary Sheet
