Unable to access Smarts EDAA

If your system cannot access Smarts EDAA, follow these steps.

Procedure

1. Verify the SAM server is not using a broker from a pre-9.4 Smarts installation.
2. Verify the SAM broker is configured for Smarts EDAA access: <SAM_base_directory>/SAM/smarts/bin> dmctl -s localhost:426/dmbroker getI EDAAService
   The expected result is: SMARTS-EDAA
3. If you made configuration changes to the broker or SAM using the runcmd_env.sh file, do the following in this order:
   1. Shutdown SAM.
   2. Shutdown Tomcat.
   3. Shutdown the broker.
   4. Restart the broker.
   5. Restart Tomcat.
   6. Restart SAM.