Verify that your XenServer credentials are accepted for the XenServer hypervisor by checking your log file.

Procedure

  1. Open the Server Manager log file in the opt/InCharge/ESM/smarts/local/logs directory.
  2. Locate the credential messages.
    For example, the following messages indicate that the XenServer credentials are accepted: 
    [December 3, 2014 7:27:40 AM EST +990ms] t@1262713152 SM_ProtocolEngine-1 19488 IC Console - V9.4.0.0
DISC-*-CAL_FR-Credential_Util::addCredential : was called for credential: XEN-<IP_Address>

[December 3, 2014 7:27:41 AM EST +663ms] t@1262713152 SM_ProtocolEngine-1 19488 IC Console - V9.4.0.0
DISC-*-CRT_CRED-Credential_Util::addCredential: Creating credential: XEN-<IP_Address>