Use the UI to set the collector heap memory size to run the SolutionPack reports. Since the SolutionPack for Network Configuration Manager collects data from a large number of devices, you may need to increase the collector heap memory to a suitable level.

Procedure

  1. Log in to M&R with root privileges.
    For example, https://Frontend-hostname:58443/APG
  2. Go to Administration > Centralized Management > Logical Overview > Collecting > Collector-Manager::emc-ncm-<host-id>
  3. Expand Configuration Files.
  4. Scroll to the conf/unix-services.properties file or the conf/win-services.properties file.
  5. Edit the conf/unix-services.properties or conf/win-services.properties file by setting the collector heap memory value in the memory.max parameter.
    Set the value based on the Planner tool sizing information.
  6. Click Save.
  7. SSH to the M&R Collector host.
  8. Log in with root privileges to the M&R Collector host and navigate to the bin directory of the M&R installation.
  9. Update the collector service. In this case, the service is collector-manager emc-ncm. Type the command for your operating system from the bin directory of the M&R installation.
    For UNIX, type: 
    ./manage-modules.sh service update collector-manager emc-ncm
  10. Restart the collector service (collector-manager emc-ncm) that stopped as a result of the update command. Type the command for your operating system from the bin directory of the M&R installation.
    For UNIX, type: 
    ./manage-modules.sh service start collector-manager emc-ncm