After installing the , start the CDR and RTCP listeners.


  • For Linux, go to <APG_HOME>/Collecting/Text-Collector/avaya-voip-acm/conf/scripts.
    • ./ start – This option starts both RTCP and CDR listener
    • ./ status - This option shows the status of the listeners in the system.
    • ./ stop - This option stops the listeners.
    • ./ install – This option runs the listeners as a start option mentioned above addition to install the listeners into System startup so that it starts automatically when the system gets restarted / rebooted.
    Note: As you run the above script with parameter start and install, two additional script files are generated. They are and These are actual files to start the listeners created by this script.