RSA Token Restrictions

  • The RSA API limits the number of tokens supported on the Network Configuration Manager RSA Token Server to a maximum of 1000.

  • One token can be assigned to only one Network Configuration Manager credential or Network Configuration Manager user.

Network Configuration Manager RSA Specific Errors

The following errors can occur during communication with token server.

  • No tokens known by tokenserver

  • Unknown tokens supplied

  • Pin supplied for pinless token

  • Pinful token has no pin

  • No tokens supplied

  • RSA API error

  • Unknown rsa token server error

  • SSL error

  • Error in calling token server endpoint

  • Token server returned NULL selected token

  • Unknown Exception thrown

Network Configuration Manager Log and Result Messages

Log files with recorded errors or result messages, are available on the Token Server and Device Server. These log files can be used to analyze token code usage and generation issues.

RSA related failures are also recorded in the Network Configuration Manager scheduler results.