Install using Wizard mode for SAM Console (Windows only)

Wizard mode provides a graphical user interface to the installation program for Windows platforms.

Microsoft Windows Server 2012 and Microsoft Windows Server 2016, operating system are only supported.

Users who display Business Dashboard viewlets in a web browser, or want to use the Web Console, require the following software:

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari.

At the start of the installation, the installation program detects and stops all services, scheduled jobs, and processes that use programs or libraries that are running from the previous installation. It also stops the service daemon, sm_serviced, if it is running.

Be aware that In some cases, on Windows, services cannot be stopped by the installation program because multiple threads are locking the services. In those cases, use the Windows Control Panel to stop the services manually.