Root-cause problems for VeloCloud classes table lists the root-cause problem diagnosed and the impacted classes.

Table 1. Root-cause problems for VeloCloud classes

Class

Root cause

Event (symptoms) of root cause

Impacted Class

Events

VEdge

Down

VEdge ::VNFDown

NetworkConnection::DownOrFlapping

VEdge

SpokeImpaired

VEdge

VNFDown

AppType

Impaired

Tenant

Impaired

NetworkConnection

DownOrFlapping

VGateway

Down

VGateway::VNFDown

NetworkConnection::DownOrFlapping

VGateway

VNFDown

NetworkConnection DownOrFlapping

Tenant

Impaired

NonVCSiteRouter

ConnectivityLost/ReducedConnectivity

Interface

Down

Interface::DownOrFlapping

NetworkConnection::DownOrFlapping

Tenant

Impaired

NetworkConnection

DownOrFlapping

Router

Unresponsive

Router::Unreponsive

NetworkConnection::DownOrFlapping

Tenant

Impaired

NetworkConnection

DownOrFlapping

Note: The Interface Down and Router Unreponsive root causes scenarios are for the MPLS PE router interface and the PE Router that an Edge connects. Additional configuration mentioned in section Creating VEdge to VEdge Tunnel and related MPLS core network needs to be done for this RCA scenarios to work.