Troubleshooting service start-up problems on UNIX

Check the log files when services do not start.

Prerequisites

Ensure that you have logged in with root to check the log files.

Procedure

• ♦ The default path is /opt/APG/.
  The list of available log files will vary depending on the type of server (Frontend, Backend, or Collector).

  Databases/MySQL/Default/data/[SERVER NAME].err
  Backends/Alerting-Backend/Default/logs/alerting-0-0.log
  Backends/APG-Backend/Default/logs/cache-0-0.log
  Collecting/Collector-Manager/Default/logs/collecting-0-0.log
  Web-Servers/Tomcat/Default/logs/service.log
  Tools/Task-Scheduler/Default/logs/scheduler-0-0.log
  Tools/Webservice-Gateway/Default/logs/gateway-0-0.log