After the NCM upgrade, RSA users are not retained that were added before the upgrade due to the change in JAVA_HOME. To retain RSA users, import the RSA certification again.
To import the RSA certificate, do the following:
-
Run the following commands in the Application server:
$VOYENCE_HOME/java/bin/keytool -keystore $VOYENCE_HOME/java/jre/lib/security/cacerts -import -file /RSA.cer -alias VCRSA /opt/smarts-ncm/java/bin/keytool -keystore $VOYENCE_HOME/java/jre/lib/security/cacerts -import -file c:/RSA.cer -alias VCRSA
-
When prompted for a password, enter changeit.
-
Restart vcmaster service.