If you change the configuration of a host, for example, by adding interfaces, removing interfaces, or changing the operating system, your permanent license might stop working. If your license does not work, obtain a new host ID and request a new permanent license.
Ensure that you have a login with root, APG, or system administrator privileges to perform this task. The user
apg is the account that the application uses instead of root.
- Log in to the operating system command line on the host server.
- To obtain the new host ID, run one of the following operating system commands:
Table 1. Host-id commands Operating system Command UNIX
C:\Program Files\APG\bin\manage-licenses.cmd host-idThe command output is the new host ID.
- Copy the host ID information to the clipboard or to a text file.
- To obtain the new license, go to the VMware Smart Assurance support site using the following URL:
https://my.vmware.com/The Create a Service Request page opens.
- Submit a service request to VMware Smart Assurance, asking for a new permanent license file for a new host. Paste the new host ID into the request.
- When VMware Smart Assurance sends you the new license file, follow the procedure in Upload a new license file.