Use the Event Spy to debug errors.
Procedure
- Install the module, Event-Processing-Utils, with the SolutionPack for CUCM instance installed from the Centralized-Management page.
- Edit the processing.xml file under Event-Processing/Event-Processing-Manager/<CUCM_instance>/conf to enable the Event Spy. Here is a sample processing.xml file that includes the EVENT-SPY entries:
<!-- Debugging --> <!-- Event spy for debugging purposes: outputs events to log files. Install the event-processing-utils modules to use this. --> <processing-element name=" EVENT-SPY " type="EventSpy" config="Event-Processing-Utils/cisco-voip-cucm /conf" /><processing-element enabled="true" name="VOIP-ENRICHMENT" config="Event-Property-Tagger/cisco-voip-cucm/conf/flow-enrichment.xml" data="DATASTORE-VOIP" /><processing-element enabled="true" name="VOIP-ENRICHMENT" config="Event-Property-Tagger/cisco-voip-cucm/conf/flow-enrichment.xml" data="DATASTORE-VOIP" /> <processing-element enabled="true" name="CISCO-VOIP-COLLECTOR" config="Cisco-VoIP-Collector/cisco-voip-cucm/conf/cisco-voip-collector.xml" data=" EVENT-SPY VOIP-ENRICHMENT" />
- Restart the Event-Processing Manager.