When you install the SolutionPack for Smarts, you must configure the ports between M&R and the server hosting the Smarts EDAA (EMC Data Access API) to ensure communication across the firewalls.
The default port for the Smarts EDAA is 8080 (8443 in SSL mode). However, this port can be configured manually. If M&R (with SolutionPack for Smarts) and SAM are installed on different hosts, you must open the access to the EDAA port. Additionally, the Smarts Collector used by the SolutionPack connects to the Smarts Domain Manager servers via the ports they are started on. You must open a range of ports, including the Broker, in order for data to pass between the Smarts domains and M&R.