1. Delete lockb.ekey file from NCMBase/data directory. (AS or CS setup)

  2. Restart vcmaster services. (AS or CS setup)

    Linux: service vcmaster restart

  3. If Device server or RA is deployed in different machines, delete existing lockb.ekey file from NCMBase/data directory

  4. In Application Server m/c, add Device Server and RA hostnames to lockbox (lockb.clb) and copy it to respective machines under NCMBase/data directory.

    Add distributed system hosts to the lockbox using the cstdriver utility: 

    ./cstdriver -lockbox [Product directory]\data\lockb.clb
-passphrase <passphrase> -addHost <FQDN>
./cstdriver -lockbox [Product directory]\data\lockb.clb
-passphrase <passphrase> -addHost <FQDN of Device server>

  5. Change permissions to ncm:voyence (chown ncm:voyence lockb.clb)

  6. Restart vcmaster services in Device Server m/c

    On the Device Server:

    Linux: service vcmaster restart