Resetting the RSA Token Server Username and Password

To reset the Network Configuration Manager RSA Token Server Username and Password used for client authentication, follow these steps:

The windows service NCM_RSATokenService is stopped and restarted when running the Network Configuration Manager RSA Token Service Tool.

Step	Action
1	Log into the server as a user with administrator privileges.
2	Open a command prompt.
3	Navigate to the [Product Directory]\tokenservice\bin directory.
4	Type NCMRSATokenService -resetUserPwd to run the Network Configuration Manager RSA Token Service Tool, and press Enter.
5	Authenticate with the Network Configuration Manager RSA Token Service utility. Type the username for the RSA Token Service Administrator Account. Enter password for the RSA Token Service Administrator Account Note: This is the username and password created in steps 5 and 6 of the “Installing the RSA Token Service using the graphical installer mode” on page 146.
6	Follow the prompts to reset the username and password.
7	Configure the RSA Token Service in Network Configuration Manager using the steps in “Installing the RSA Token Service using the graphical installer mode” on page 146.