In addition, Service Assurance provides the following tools that are described in separate documents. They include:

  • Business Process Tools. The VMware Smart Assurance Business Impact Manager User Guide provides additional information.

  • Report Manager tools. The VMware Smart Assurance Report Manager User Guide provides additional information.

  • Remedy tools. The VMware Smart Assurance Adapter for Remedy ARS User Guide provides additional information.

  • Concord eHealth tools. The VMware Smart Assurance Adapter for Concord eHealth User Guide provides additional information.