To remove escalation levels from a path:

  1. For a disabled path, select the level to remove. The selected level changes color to indicate that it is selected.

  2. Right-click to display the Path menu.

  3. Select Level > Remove. The level disappears from the path.

  4. Repeat step 1 through 3 to remove additional levels.


    A valid path must have at least one level.

  5. When your path is complete, click Apply to send the changes to the Global Manager.

    You can now enable the path. “Enable an escalation path” on page 169 provides detailed information on enabling paths.