A path can be removed when it is enabled, disabled, or retired.

To remove an escalation path:

  1. Select the policy name in the administration tree. The policy appears in the Escalation Policy Configuration panel.

  2. Select the path.

  3. From the Escalation menu, select Path > Remove. The path is removed from the Escalation Policy Configuration panel.

  4. Click Apply to send the change to the Global Manager.