Troubleshooting a broken connection between NCM and M&R

You can analyze the SolutionPack for Network Configuration Manager logs in to troubleshoot a broken connection.

Procedure

1. Log in to the M&R server.
2. Go to the /opt/APG/Collecting/Collector-Manager/<ncm_instance_name>/logs directory to view the log files.
   For Linux, navigate to your emc-ncm instance and check the log files, /opt/APG/Collecting/Collector-Manager/<emc-ncm-instance-name>/logs/collecting-0-0.log
   For Windows, navigate to C:\Program Files\APG\Collecting\Collector-Manager\<emc-ncm-instance-name>\logs\collecting-0-0.log