Enabling Intra-switch CDRs

CDRs are usually only sent when calls are made through a trunk. In the case of an Intra-switch call (for example, a call that goes to another phone directly connected to the PBX), a CDR will not be sent unless Intra-switch CDR has been enabled. Intra-switch CDRs are only available if enabled for specific extensions.

Prerequisites

If the Intra-switch CDR field is set to y on Page 1 of the CDR SYSTEM PARAMETERS form, then the INTRA-SWITCH CDR form also needs to be updated to define the extensions that will be subjected to call detail recording.

Procedure

1. Execute the command: change intra-switch-cdr.

    change intra-switch-cdr                                         Page 1 of 3
                                  INTRA-SWITCH CDR
    
                                   Assigned Members: 6    of 4000 administered
     Extension         Extension           Extension          Extension
     3001
     3002
     3003
     3004
     3005
     3006
   

2. In In the Assigned Members field, enter the individual extensions for usage tracking with the CDR records.