This procedure must be completed for each Network Configuration Manager server.

To upgrade an existing version of Network Configuration Manager using the console-based installer, follow these steps:




Log into the server as the root user.


Type bash –i console to run the installer in the graphical installer mode, and press Enter.


An Important Notice appears.

Press Enter at the Important Notice window. The installer begins to load.


The script checks for the Network Configuration Manager Prerequisites and automatically installs any that are missing.

VMware Smart Assurance Network Configuration Manager Support Matrix document provides more information.


A message appears indicating the system is extracting resources from archives. When complete, the introduction to the installer appears.

Press Enter to continue.


The License Agreement appears.

Read the license agreement. Press Enter, and continue to press Enter to move through each page of the license agreement until you reach the final page.


On the final page of the license agreement, type Y, and press Enter to accept the terms of the license agreement.


The installer prompts you for Watch4net configuration requirement check.

  • Select Yes to configure the Network Configuration Manager Reporting SolutionPack and press Enter.

  • Select No to continue without configuring Network Configuration Manager Reporting SolutionPack.

“Configuring EMC M&R server” provides instructions on configuring Watch4net server post Network Configuration Manager installation.


The installer prompts you for the Watch4net server IP address. Type the Watch4net server IP address and press Enter.


The installer prompts for the lockbox passphrase. Type the passphrase and press Enter.


The installer prompts for answers to the security questions. Type the answers for the security questions and press Enter.


The installer prompts you to select an Encryption Key store option. Type a location where NCM should store the encryption key that is used to encrypt and decrypt data. The options are:

  • 1 for Standard Security – Key stored encrypted in a flat file

  • 2 for Advanced Security – Key stored in RSA Lockbox


    If you return to this window later during the installation process, the option you selected will be displayed in encrypted format (not in clear text).


Another backup warning appears to ensure that a data backup is created before the upgrade begins. Select, Continue the Upgrade if the data backup is created.


The Pre-Install Summary Screen displays all of your selections to this point in the installation process.

  • Review the information for the Pre-Install Summary Screen, including the required disk space.

  • Press Enter to start the installation. It may take several minutes for the next prompt to appear.


    If there is not enough available disk space, the installer displays an error message until sufficient disk space is free. You can continue once enough disk space is available.


The installer displays the installation complete message. Press Enter.


If the database resides on the server during upgrade, the upgrade process may take much longer to complete. There is an internal database backup and restore when you upgrade to a new version of PostgreSQL. For large databases, the upgrade process could take an hour or more to complete.


In certain distributed upgrade scenarios, the Tomcat logs might contain ClassFormatException exception errors. There is no functionality impact due to this exception.

Next step, go to “Post upgrade procedures”.