Verify that your OpenStack credentials are accepted by checking your log file.
Open the Server Manager log file in the opt/InCharge/ESM/smarts/local/logs directory.
Locate the credential messages. For example, the following messages indicate the OpenStack credentials are accepted:
[August 30, 2016 6:42:20 PM GMT+05:30 +251ms] t@7336 ESM-SYNC-DRIVER DISC-*-CAL_FR-Credential_Util::addCredential : was called for credential: OPENSTACK-10.31.119.21 [August 30, 2016 6:42:20 PM GMT+05:30 +251ms] t@7336 ESM-SYNC-DRIVER DISC-*-CRT_CRED-Credential_Util::addCredential: Creating credential: OPENSTACK-10.31.119.21