consoles have different capabilities. For each type of user and their equipment, determine which console is most appropriate:

  • Global Console provides all functions and all views to operators. Administrators can restrict console operations so that operators have only the specific functionality that they require.
  • Web Console provides all functions and all views that are available from the Global Console, except the ones from Topology Browser Console. As with the Global Console, most console operations can be restricted.
  • Business Dashboard provides access to the results of Smart Assurance analysis through one or more Dashboard viewlets, implemented as Java applets. A Dashboard viewlet is a Java application that shows a particular aspect of Service Assurance information such as notifications, containment, or maps. Dashboard viewlets provide operational functions, but no administrative functions.